UNIFIED COMMUNICATIONS...

As our customers contend with increasingly complex IT environments that feature a wide array of communications methods and limited financial resources, SMS’s Unified Communications solutions can help address the challenges today's organizations face. We have been working with major networking vendors for many years on multimedia networking, and we have the expertise to evaluate current infrastructure and make recommendations for upgrade paths through these converged technologies to a unified solution.

Employees, business partners, and customers now conduct business using seemingly infinite combinations of phones, voice messaging, e-mail, fax, mobile clients, and rich-media conferencing. Without a Unified Communications approach, these tools are often not used as effectively as they could be. The result is repetitive systems, information overload and misdirected communications that impact costs, slow down processes, delay decisions and reduce productivity.

SMS’s Unified Communications solutions deliver IP-based telephony and video, messaging, mobility, and rich-media conferencing capabilities to government. SMS designs each solution with interoperability and scalability so that customers can satisfy their business requirements, achieve a high availability of service and reach their desired goals.