Quality

At SMS, we are committed to delivering the highest quality products and services to our customers. We have earned quality-leading and globally-recognized certifications that demonstrate our repeatable, documented, successful systems and processes. Our International Organization for Standardization registrations include ISO/IEC 20000-1:2011, ISO/IEC 20243:2015 Registered¬†and ISO 9001:2015. We are also proud to be assessed a Capability Maturity Model Integration (CMMI) Level 3 for Development and Level 3 for Services rated company. Our Integrated Quality Management System (IQMS) process incorporates people and technology through the ISO and CMMI frameworks allowing us to improve overall organizational performance ensuring that we consistently provide products and services that meet or exceed our customer’s expectations.

SMS Corporate Certifications

  • ISO 9001:2015 Registered
  • ISO/IEC 20000-1:2011 Registered
  • CMMI Level 3 SVC Appraised
  • ISO/IEC 20243:2015 “Open Trusted Technology Provider” Standard (O-TTPS)
  • CMMI Level 3 DEV Appraised