Quality

At SMS, we are committed to delivering the highest quality products and services to our customers. We have earned quality-leading and globally-recognized certifications that demonstrate our repeatable, documented, successful systems and processes. Our Integrated Quality Management System (IQMS) process incorporates people and technology through the ISO and CMMI frameworks allowing us to improve overall organizational performance ensuring that we consistently provide products and services that meet or exceed our customer’s expectations.

SMS Corporate Certifications

  • ISO/IEC 20000-1:2018 Information Technology Service Management certified by Intertek/SAI Global
  • ISO/IEC 27001:2013 Information Security Management Systems Certificate
  • ISO 9001:2015 Quality Management System Certificate
  • ISO/IEC 20243:2015 “Open Trusted Technology Provider” Standard (O-TTPS) Registered
  • CMMI V2.2 Maturity Level 3 DEV Appraised
  • CMMI V2.2 Maturity Level 3 SVC Appraised