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Message from the CEO

Integrity, Teamwork, Expertise and Commitment



Commitment to Quality

"At SMS quality is 90 percent attitude and 10 percent technique. We understand that quality is a process and not a destination. The entire organization feels in a constant state of becoming . . . becoming better at everything we do. Our main focus is the organizational development of process skills to ensure that everyone does his or her job right the first time and every time."-Juan Hernandez, President 



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Tech Watch

See SMS’ CISO talk about the importance of continuous monitoring and cyber threats



Learn About SMS

See more about SMS’ team, what it’s like to work with us and how it all began!



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SMS Announces Promotion of Melanie Shipley to Vice President, Human Resources

McLean, VA | December 3, 2016 – SMS, a leading IT services provider and systems integration firm with over 40 years of experience providing IT solutions to the Federal Government, today announced the promotion of Melanie Shipley to Vice President, Human Resources.

Mrs. Melanie Shipley joined SMS in June of 2003 as Director of Human Resources and since that time has taken on increasing levels of responsibility and management within the Human Resources department, including serving as the Facility Security Officer. Mrs. Shipley has over 21 years of human resources experience focused largely in Information Technology  companies and Federal Government contracting. In her new role, Mrs. Shipley will continue to lead all aspects of human resources as well as assist with all matters related to personnel and facility clearances.

“Melanie and her team have played an invaluable role during a period of significant hiring and growth at SMS,” said Juan Hernandez, SMS President. “During Melanie’s tenure, she has been a part of growing the staff count from approximately 85 to nearly 400 dedicated employees. She’s an outstanding leader and well-respected member of the the executive team. We are blessed to have her as part of our team,” added Mr. Hernandez.


About SMS

SMS is a Veteran Owned business dedicated to making its clients successful by delivering talented people and mission critical, innovative IT solutions. Founded in 1976, the company has expertise in enterprise IT architecture planning, design and implementation; cyber security; data center design, continuity of operations/disaster recovery planning and deployment; enterprise resource planning; warehousing and logistics; IT systems; strategic management consulting; systems engineering; unified communications; continuous monitoring and wireless solutions.

Headquartered in McLean, Virginia, SMS is ISO 9001:2008 and ISO/IEC 20000-1:2011 registered; and CMMI Level 3 DEV and Level 3 SVC appraised. For additional information on SMS, visit

Mark Hagen 
Marketing Manager
Phone: 571.499.5576