DevOps Managed Services

Bring Control to Your DevOps Environment

Automate with discipline. Deliver on time. Govern everything.
We deliver DevOps managed services that bring order to your software development lifecycle and resilience to your cloud infrastructure.

DevOps and Automation Need Engineering

When implemented properly, DevOps introduces structure to build, test, and deployment workflows while improving system reliability.

However, DevOps requires coordinated processes, infrastructure automation, governance controls, and experienced DevOps engineers who understand how systems behave under pressure.

SMS was created to solve engineering challenges.

With over five decades of experience delivering engineering work in highly regulated federal environments, our DevOps managed services are grounded in federal-grade precision and practical execution

We have built and operated DevOps platforms for Federal and DoD programs, automating deployments across classified and unclassified environments. That same engineering discipline now supports commercial organizations in nuclear energy, life sciences, and healthcare.

Better Releases. Stronger Uptime.

Many organizations invest in DevOps tools expecting faster releases and better collaboration. But without the right expertise, what they get instead is fragmented automation and hidden operational risk.

In regulated environments, fragmented DevOps leads to failed audits, missed ATOs, and compliance exposure.

SMS is the DevOps managed service provider who will bring structure, accountability, and long-term stability to your development lifecycle.

Inconsistent testing and deployment

We embed consistent DevOps practices, including automated testing, version control discipline, and repeatable release patterns.

Increased failure rate during releases

We implement systems that continuously monitor application health, infrastructure performance, and deployment metrics

Cloud-native initiatives that stall

Our experienced DevOps engineers design automation for ECS and EKS environments, integrate CI/CD pipelines, and align architecture with operational realities.

Engineering DevOps for Stability

Adopting DevOps tools is relatively easy. Establishing a reliable DevOps practice across teams, environments, and compliance requirements is more demanding.

Our DevOps managed services use a structured delivery model that combines engineering expertise, governance controls, and operational oversight.

How we deliver our DevOps services:

This approach ensures your DevOps efforts will modernize infrastructure, standardize testing and deployment, and strengthen collaboration between development and operations teams.

The Architecture Behind Stable DevOps

DevOps Process Design

We assess your current DevOps process and redesign it to support consistent delivery, accountability, and alignment with business goals.

Infrastructure as Code & Automation

We replace inconsistent provisioning methods with codified, repeatable infrastructure automation using industry-standard tools.

Service Features:

CI/CD Pipeline Engineering

We design continuous integration and continuous delivery (CI/CD) pipelines that support automated testing and predictable releases.

Cloud-Native Enablement

Modern applications demand scalable, container-based infrastructure. We help organizations adopt cloud-native platforms in a controlled and sustainable way.

Monitoring & Governance

Automation must be paired with oversight. We implement systems that proactively monitor infrastructure health, security posture, and deployment performance.

Managed DevOps Services

For organizations that need sustained support, we provide DevOps as a managed service. This includes embedded DevOps engineers, operational oversight, and infrastructure lifecycle management.

Federal customers can access SMS capabilities through our established contract vehicles. We also offer flexible engagement options through our commercial product offerings.

Security and Governance Inside the Pipeline

DevOps without governance introduces exposure. For organizations operating in regulated or security-conscious environments, oversight must be embedded from the very beginning.

We apply security controls, access policies, and compliance checks directly into testing and deployment workflows. Infrastructure automation is version-controlled, peer reviewed, and validated before changes are applied.

Our governance models align with NIST 800-53, CMMC, DISA STIGs, HIPAA, and other frameworks, depending on the regulatory environment.

Our DevOps services incorporate:

Automate with Control. Deploy with Certainty.

SMS has automated and governed infrastructure for DoD programs spanning thousands of nodes. We now apply that same discipline to commercial cloud environments in strictly governed organizations.

As an experienced DevOps solutions provider, we apply structured controls, documentation standards, and audit-ready practices to commercial cloud infrastructure. Testing and deployment workflows are designed to withstand scrutiny. Governance is part of daily operations.

You are partnering with a team that has automated infrastructure across DoD classified environments, and commercial platforms for some of the most regulated industries in the world.

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DevOps Managed Service FAQ

The Questions You Should Be Asking

Outsourcing DevOps to an experienced DevOps managed service provider gives you immediate access to DevOps experts, established processes, and proven automation frameworks. Instead of building everything internally, you adopt structured managed services that are already optimized for speed and stability.

External DevOps teams standardize testing and deployment workflows, reduce manual effort in pipelines, and implement infrastructure automation using Infrastructure as Code (IaC). This shortens release cycles while maintaining governance. They also provide ongoing observation of infrastructure and application health, reducing downtime through proactive issue detection and structured rollback strategies.

When reviewing DevOps service providers, focus on structure, governance, and measurable outcomes rather than tool familiarity alone.

Key evaluation criteria include:

  • Experience delivering DevOps managed services in regulated or security-conscious environments
  • Proven infrastructure automation practices using IaC
  • Clear CI/CD standards for automated testing and deployment
  • Monitoring and incident management capabilities that continuously monitor production systems
  • Transparent documentation and knowledge transfer processes

The most effective DevOps automation service models eliminate repetitive infrastructure and deployment tasks while preserving control.

Core strategies include:

  • IaC using tools such as Terraform and Terragrunt to manage infrastructure consistently
  • CI/CD pipelines in GitHub Actions or GitLab CI/CD to standardize build, test, and deployment stages
  • Automated testing integrated at multiple points in the software development lifecycle
  • Policy validation and security scanning embedded in pipelines
  • Container orchestration automation for cloud-native platforms

Pricing for DevOps as a managed service typically follows one of four models:

  • Fixed-scope engagements for infrastructure automation or pipeline builds
  • Time-based advisory or embedded DevOps engineer support
  • Monthly managed DevOps services covering ongoing cloud infrastructure and CI/CD operations
  • Hybrid models combining project and software delivery with long-term support

The right model depends on whether you are modernizing an existing DevOps process, outsourcing DevOps operations entirely, or augmenting internal development and operations teams. A reliable DevOps managed service provider will define scope, responsibilities, and service levels clearly before engagement begins.

Experienced DevOps managed services integrate governance directly into automation workflows. Security and compliance are enforced through version-controlled IaC, automated policy checks, and structured access management.

Key practices include:

  • Role-based access control and least-privilege IAM models
  • Automated compliance validation within CI/CD pipelines
  • Centralized logging and audit trails for infrastructure changes
  • Systems that monitor for configuration drift and security events
  • Defined escalation procedures and incident response playbooks

For organizations in regulated sectors, a qualified DevOps managed service provider aligns operations with frameworks such as NIST, CIS, ISO 27001, CMMC, or FedRAMP when required. This ensures cloud services and infrastructure remain secure, auditable, and responsive to incidents at any hour.

SMS’s DevOps managed services provide embedded DevOps engineers who handle your development lifecycle end to end, including CI/CD pipeline management, Infrastructure as Code with Terraform, and cloud-native support for ECS, EKS, and Kubernetes. Depending on your engagement, this also covers continuous monitoring, infrastructure maintenance, and cost optimization reviews. Security and compliance are built into the pipeline from the start, aligned to frameworks like NIST 800-53, CMMC, DISA STIGs, and HIPAA, with full documentation and knowledge transfer so your team is never left dependent on a black box.