Our Culture

For four decades, we have built a business based on service, value, and a spirit of collaboration.

Named a Washington Post Top Workplace seven years in a row, SMS is as dedicated to our employees as we are to our customers. We provide our employees an opportunity to work on some of our nation’s highest priority initiatives using the latest tools and technologies, and are committed to supporting and nurturing them as they continue to grow both personally and professionally.  

 

What Our Employees Say

“SMS has made it easy to reach out to co-workers within SMS on different contracts.”

– Employee Response to the 2022 Employee Satisfaction Survey

“SMS does a great job keeping employees updated on training and roles and responsibilities.”

– Employee Response to the 2022 Employee Satisfaction Survey

“Leadership consistently seeks information on how employees feels about the work they do and value the information received, which makes the culture inviting and family oriented.”

– Employee Response to the 2022 Washington Post Top Workplace Survey

“SMS is an outstanding company to work for and very proud to be an employee of such a great supportive team!”

– Employee Response to the 2022 Employee Satisfaction Survey

“I feel heard and appreciated for the work performed by myself and the teams on my contract.”

– an employee responding to the 2022 Albuquerque Journal Top Workplace Survey

“SMS is committed to ongoing team and personal learning and skills development which is critical for innovation throughout the company.”

– Employee Response to the 2022 Boston Globe Top Workplace Survey

“I am very much engaged with SMS and local coworkers. It is a must in my position as so many staff reach out to me. I am also grateful knowing our SMS corporate office is accessible for questions, concerns, and guidance.”

– Employee Response to the 2022 Employee Satisfaction Survey

“The whole culture of the company, the open policy of the senior executives where employees are highly encouraged to contribute their views to the growth of the company makes me want to stay with SMS."

– Employee Response to the 2022 Washington Post Top Workplace Survey

“Most companies treat you like a number, SMS treats you like part of the family.”

– Employee Response to the 2022 Employee Satisfaction Survey

“SMS employee communication and employee engagement is superior."

– Employee Response to the 2022 Employee Satisfaction Survey

“There is clarity in the company's values. SMS appeals to everyone with the same message and strongly adheres to ethics and fairness.”

– Employee Response to the 2022 Washington Post Top Workplace Survey

“The company is moving in a direction where they give employees the opportunity to grow and learn and also add value to the company. This allows employees to not hesitate to bring on new ideas that would move the company in the right path and their ideas are been accepted.”

– Employee Response to the 2022 Boston Globe Top Workplace Survey

“We receive regular updates from the CEO himself on a weekly basis, spotlighting his concerns and outlining his feedback."

– Employee Response to the 2022 Employee Satisfaction Survey

“SMS has been a Great Company to work for since my first day!!!”

– Employee Response to the 2022 Employee Satisfaction Survey

“The most meaningful thing I find working at SMS is how the company strives for excellence. Their goal is geared towards making employees comfortable and satisfied with their work. In addition, their enthusiast about learning new ways to strengthen their support for government IT systems.”

– Employee Response to the 2022 Boston Globe Top Workplace Survey

“I really appreciate all the leadership at SMS. I couldn’t be happier with the company. I am proud to be a member of SMS and look forward to continuing to build it and cultivate the culture even further.”

– Employee Response to the 2022 Employee Satisfaction Survey

“Working with top talent, learning from others, company keeping commitments to employees, all contribute to a sense of purpose and forward-thinking leadership.”

– Employee Response to the 2022 Washington Post Top Workplace Survey

We are veteran-founded business that has been proud to support the federal government for over four decades. While we are proud of our record of excellence, we are equally proud of the achievements of our employees. We look for ways to honor those who go above and beyond within our organization with service awards, performance-based awards and referral bonuses. Our employees are also frequently recognized by the agencies that we serve, allowing SMS professionals to stand out in a field of talented individuals. Our comprehensive training programs allow for continued professional growth, and include classes, vendor certification and tuition reimbursements. 

Our consistent year-over-year growth would not be possible without our employees, and we never lose sight of the fact that our continued success depends on our commitment to each other and our dedication to serving our customers.