SMS Culture

SMS Employees Have the Opportunity to Work on Important and Challenging Projects

Our Culture

For Four Decades, We have Built a Business Based on Service, Value, and a Spirit of Collaboration.

While we are proud of our record of excellence, we are equally proud of the achievements of our employees. We look for ways to honor those who go above and beyond within our organization with service awards, performance-based awards and referral bonuses. Our employees are also frequently recognized by the agencies that we serve, allowing SMS professionals to stand out in a field of talented individuals.

Our comprehensive training programs allow for continued professional growth, and include classes, vendor certification and tuition reimbursements.

Our consistent year-over-year growth would not be possible without our employees, and we never lose sight of the fact that our continued success depends on our commitment to each other and our dedication to serving our customers.


A Top Workplaces Company

Named a Top Workplace eight years in a row, SMS is as dedicated to our employees as we are to our customers. We provide our employees an opportunity to work on some of our nation’s highest-priority initiatives using the latest tools and technologies and are committed to supporting and nurturing them as they continue to grow both personally and professionally. We earned this recognition because our of top-tier employees, and their commitment to making SMS better. We have a variety of ways for creative employees to give feedback and review processes to make us better as an organization, improve our employees’ lives, and be more responsive to customers. Read some results from recent surveys as to why our employees vote SMS as a prime place to work.

They Give Employees the Opportunity to Grow and Learn

The company is moving in a direction where they give employees the opportunity to grow and learn and also add value to the company. This allows employees to not hesitate to bring on new ideas that would move the company in the right path and their ideas are been accepted.
2022 Boston Globe Top Workplace Survey

Highly Encouraged to Contribute Their Views

The whole culture of the company, the open policy of the senior executives where employees are highly encouraged to contribute their views to the growth of the company makes me want to stay with SMS.
2022 Washington Post Top Workplace Survey

Learning Opportunities Are Available to Anyone Willing to Ask Questions

At SMS everyone is given a fair chance to grasp information and even more chances to ask questions. Learning opportunities are available to anyone willing to ask questions and able to sort things out for themselves.
2023 Albuquerque Journal Top Workplace Survey

Outside-of-the-Box Thinkers

SMS encourages its employees to be outside-of-the-box thinkers. They encourage all employees to share their ideas so that they may learn and strengthen the company as a whole.
2023 Washington Post Top Workplace Survey

I am Proud to be a Member of SMS

I really appreciate all the leadership at SMS. I couldn’t be happier with the company. I am proud to be a member of SMS and look forward to continuing to build it and cultivate the culture even further.
2022 Employee Satisfaction Survey

Sense of Purpose and Forward-Thinking Leadership

Working with top talent, learning from others, company keeping commitments to employees, all contribute to a sense of purpose and forward-thinking leadership.
2022 Washington Post Top Workplace Survey

Challenging Projects with the Support of Peers and Managers

I love SMS because I have the ability to take on challenging projects with the support of peers and managers while providing real input into the outcome of the overall success of a project.
2023 Washington Post Top Workplace Survey

People are Positive and Supportive

SMS executives and staff are always willing to hear concerns and suggestions, and I have never been criticized for anything by anyone including other team members. People are positive and supportive.
2023 Washington Post Top Workplace Survey

SMS is great because of its employees. Attracting top talent from across the country isn't enough to a company a desired place to work. With a people-first attitude, investing in our dedicated and exceptional employees keeps them at SMS. That in turn is what makes SMS a Top Workplace. See some of our employees here!


SMS Gives

Headquartered outside of Washington DC, SMS works in many diverse locations nationwide and believes in positively impacting these communities. We support local DC charities, including the Salvation Army of Loudon County, and organize company-wide events such as our Annual Fitness Challenge as platforms for charitable giving. Examples of charities we have recently supported include the St. Ann’s Home & School in Methuen, Massachusetts, and the Montgomery Area Food Bank in Montgomery, Alabama.

SMS is proud to give back to the communities where we live and work, and to support our employees in doing the same. Additionally, our SMS recognition platform allows employees to donate their bonuses to over 25 charities such as the American Cancer Society, American Red Cross, Habitat for Humanities, National Park Foundation, and more.


Making a Difference

Aaron Graffius and Robert Nicholson of SMS presenting the check to Michael Coleman, MAFB CEO
Montgomery Food Bank

Aaron Graffius and the Robert Nicholson donate to Montgomery Area Food Bank for the third consecutive year, helping provide nourishment to the hungry in a service area of over 25,000 square miles.

Dave Latina donating on behalf of SMS to Michael McDonough, Catholic Charities of NH Executive Director
Catholic Charities of New Hampshire

Dave Latina, on behalf of SMS, gives a donation to the Catholic Charities of New Hampshire. Michael McDonough, Executive Director, receives the check and expresses his sincere gratitude for making this donation possible.

Irene's Prom Closet

SMS employees support Irene's Prom Closet with dresses, shoes, jewelry, and men's attire for NOVA youth who otherwise would not be able to attend their school's proms!

Loudon County Salvation Army Angel Tree

SMS is once again a proud sponsor of the Loudon County Salvation Army Angel Tree program. Much appreciation to our employees who provide gifts for children this year.

Jim Biddy Charity Golf Tournament

SMS sponsors a hole at the Air Force Association (ASA) Jim Biddy Charity Golf Tournament benefiting deployed military personnel, their families, and local veterans’ programs.

Montgomery Food Bank

Montgomery Food Bank CEO Michael Coleman accepts the donation from SMS’ Fitness Challenge teammates Robert Nicholson, Aaron Graffius, Gretchen Graffius, Erin Cauthen, and Maggie Davenport at the Montgomery Alabama Area Food Bank’s main distribution center.

Montgomery Food Bank

Montgomery Food Bank CEO Richard Deem accepts the donation from SMS’ Fitness Challenge teammates Breeze McGee, Gretchen Graffius, Aaron Graffius in front of the Montgomery Alabama Area Food Bank’s main distribution center.

Loudon County Salvation Army Angel Tree

SMS is a proud sponsor of the Loudon County Salvation Army Angel Tree program. Thank you to our employees who provide gifts for children in need each year.

St. Ann’s Home & School's Angel Tree

SMS employees at Hanscom Air Force Base generously give to local children at the St. Ann’s Home & School in support of their annual Angel Tree program!

Interested in a Career With Us?

SMS is known not only for our reputation of technical excellence but also for our passionate and knowledgeable staff. We are continuously looking for talented, motivated individuals who want to become part of a dynamic team with an established track record of supporting the federal government.