Our Culture

For four decades, we have built a business based on service, value, and a spirit of collaboration 

Named a Washington Post Top Workplace five years in a row, SMS is as dedicated to our employees as we are to our customers. We provide our employees an opportunity to work on some of our nation’s highest priority initiatives using the latest tools and technologies, and are committed to supporting and nurturing them as they continue to grow both personally and professionally.  

 

What Our Employees Say

“My Peer Guide is always there for me and makes time to talk through my issues...and always with a smile on her face.”

Employee response on 2019 90-Day New Employee Survey

“Best hiring process in my 30-year career. When HR or recruiting said they would do something, there was no delay and constant feedback.”

Employee response on 2019 90-Day New Employee Survey

“My first week with SMS was better than my last three years working with my previous company.”

Employee response on 2019 90-Day New Employee Survey

“SMS is perhaps the most 'Human' company that I have been associated with. They are a big company with a small feel. Love the relationship with it.”

Employee response on 2019 SMS Employee Satisfaction Survey

“I am deeply satisfied with working for this great company. I have worked for government contractors my whole life since graduating college and I must say SMS is the best place to date that I have worked for. I literally love coming to work every single day here. I tell myself if I ever have the good fortune to winning the lottery, I will still come to work here every day. The atmosphere here is just so welcoming and I love it.”

Employee response on 2019 SMS Employee Satisfaction Survey

“Year after year I am really happy with SMS. The company's culture is a big reason why I am still here! SMS always makes sure that I am happy. They have always had my back since day one! They truly care about you!”

Employee response on 2019 SMS Employee Satisfaction Survey

“I love working at SMS because I have great support from my managers and the entire corporate  office. I am given the support and tools to complete my job to the fullest. SMS gives me the ability to do something I love doing.”

Employee at Kirtland Air Force Base Responding to 2019 Albuquerque Journal Top Workplace Survey

“Executive Management makes themselves present. Its a simple concept but just showing up makes a world of difference. Senior leadership makes sure they attend important functions and they have the ability to instill confidence in employees as they actually know what is happening and going on."

Employee at Kirtland Air Force Base Responding to 2019 Albuquerque Journal Top Workplace Survey

“I’ve been impressed with the entire corporate attitude since day one. They really seem to care about the people and the mission. Most companies just go through the motions of winning a contract, but SMS is really striving to give the best they can in support of the mission and the people that work for them. Getting something accomplished in government service is almost impossible, but they bend over backwards trying to give you whatever is needed to be successful.”

Employee at Kirtland Air Force Base Responding to 2019 Albuquerque Journal Top Workplace Survey

“The culture within SMS makes a strong case for working here. The upper management is attentive to concerns and allows for someone to make decisions that impact there work. SMS is also very good about recognizing good employees and performance."

Employee at Kirtland Air Force Base Responding to 2019 Albuquerque Journal Top Workplace Survey

“I love working at SMS because they are sincere in their efforts to take care of their employees. It gives me the flexibility to take care of personal/professional needs and encourage people to their best. They trust me with making decisions and promote a healthy work environment and relationships with our mission partners.”

DC Metro Employee Responding to 2019 Washington Post Top Workplace Survey

“SMS is a growing company that still treats their employees like a small family run business. They promote and encourage professional growth of their employees. SMS makes their employees feel like they can come to them with any questions or concerns they may have.”

DC Metro Employee Responding to 2019 Washington Post Top Workplace Survey

“I am truly appreciated by management and my colleagues. The people at SMS are some of the hardest working and most intelligent people I know, and I'm proud to be part of the family!"

DC Metro Employee Responding to 2019 Washington Post Top Workplace Survey

“I attend most if not all of SMS functions, and the leadership always displays and promotes a family atmosphere. 'We're all in it together.' SMS has many functions to get all employees to attend and mingle”

DC Metro Employee Responding to 2019 Washington Post Top Workplace Survey

“It’s exciting to be part of a strong, ethical, and growing organization that truly cares for the employees customers alike”

DC Metro Employee Responding to 2019 Washington Post Top Workplace Survey

“At SMS you’re not just a number or seat filler. You are made to feel like you are a part of the company. SMS is concerned about the welfare of its employees.”

DC Metro Employee Responding to 2019 Washington Post Top Workplace Survey

“I would recommend working at SMS because the company takes time to recognize their employees and award outstanding service.  They also encourage new ides through recognition and award systems.”

DC Metro Employee Responding to 2019 Washington Post Top Workplace Survey

We are veteran-owned business that has been proud to support the federal government for over four decades. While we are proud of our record of excellence, we are equally proud of the achievements of our employees. We look for ways to honor those who go above and beyond within our organization with service awards, performance-based awards and referral bonuses. Our employees are also frequently recognized by the agencies that we serve, allowing SMS professionals to stand out in a field of talented individuals. Our comprehensive training programs allow for continued professional growth, and include classes, vendor certification and tuition reimbursements. 

Our consistent year-over-year growth would not be possible without our employees, and we never lose sight of the fact that our continued success depends on our commitment to each other and our dedication to serving our customers.