SMS Company Highlights

President’s Awards – 4th Quarter 2023

Each month via SPOTLIGHT, our employee engagement platform, SMS President Matt Rosecan recognizes employees who demonstrate our values of collaboration, commitment, and creativity. Congratulations to the fourth quarter President’s Award recipients for 2023, Erica McBride, Alicia Carter, and DeShawn Brown!

SMS is pleased to recognize Erica McBride with October’s President’s Award for demonstrating our values of collaboration, commitment, and creativity. Erica has been a Sr. Technical Recruiter with SMS for just over 2 years. In this key role, Erica’s tasks include training new recruiters, filling hard-to-fill positions, tracking contingent offers, and attending job fairs. In October, Erica received a wonderful recognition on Spotlight from an SMS teammate celebrating her own 1-year anniversary. The recognition speaks for itself: “I want to recognize Erica for being a top-notch recruiter for SMS. When Erica initially contacted me, I was in a vulnerable position in my career, as a fresh-out-of-service veteran, feeling a little doubtful about my career decisions. The instance we started talking about SMS, as the great company it is, I knew I was going to be in great hands. Thank you for trusting me, Erica!” Thank you, Erica, for your outstanding recruiting, supporting our veterans, and finding high quality candidates/employees!

Alicia Carter is the recipient of the November President’s Award for exemplifying our values of collaboration, commitment, and creativity. Alicia has dedicated over 5 years to supporting our customer at the Air Force Research Lab at Edwards Air Force Base first as a VTC Technician and currently as Telephone Control Officer (TCO) Support Specialist. Recently, she received numerous commendations from customers and end users for her exceptional focus on customer service and her adept problem-solving skills. One customer expressed, “She is always available, takes the time to address concerns, follows up promptly, and provides a seamless interface.” In one example, a Government staff member on overseas travel contacted Alicia via cell phone at 1:30 AM. She promptly answered the phone and assisted the customer before returning to bed. She then followed up with the customer after arriving to work to ensure their international phone services were functioning correctly. Thank you for your tremendous customer focus and teamwork, Alicia!  

Congratulations to DeShawn Brown, who earned December’s President’s Award for exemplifying our values of collaboration, commitment, and creativity. DeShawn has supported our Army Enterprise Cloud Management Agency (ECMA) program as a Cybersecurity Lead for two years. In December, DeShawn received wonderful recognition from our customer describing the significance and complexity of his recent accomplishment in support of critical application cybersecurity assessments: “We’d like to express our thanks and appreciation for Mr. Brown. He has been a tremendous asset to the team. His expertise and professionalism has been instrumental to accomplishing our team goals. This not only saved time but provided a more streamlined process for accomplishing these assessments. We have been operating under constantly changing timelines but Mr. Brown has continually kept pace. We are very proud to have him as a team member and we are excited about his future.” Thank you, DeShawn, for your outstanding accomplishments and support of the customer, our team, and SMS!